Get in touch
Questions about fitment, an existing order or a part you would like to see in the catalog? The Pro Parts Palace team is happy to help. We answer every message, and we answer it with real information, not canned replies.
The fastest way to reach us is by email:
We aim to respond to all messages within one business day, Monday through Friday. Weekend messages are answered first thing the following week.
What to include
To help us get you an accurate answer on the first reply, include as much of the following as you can:
- Fitment questions: your year, make, model and engine code (for example, 2005 Subaru WRX, EJ205), plus any relevant swaps or modifications.
- Order questions: your order number and the email address used at checkout.
- Returns: your order number and a short description of the reason for the return. See our Shipping & Returns page for the full policy.
- Product requests: the part and platform you are hunting for. We add new lines based on what builders actually ask us for.
Before you write
Many common questions are already covered on our Shipping & Returns page, including shipping times, the 30-day return window and return exclusions. Checking there first may save you a wait.
A contact form is coming to this page soon. Until then, email is the way to go, and it goes straight to people who know the catalog inside out.