Pro Parts Palace ("we," "us" or "our") operates propartspalace.com. This Privacy Policy explains what information we collect, how we use it and the choices you have. By using this site, you agree to the practices described here.
Information we collect
- Order information. When you make a purchase, we collect your name, billing and shipping address, email address, phone number (if provided) and order details.
- Payment information. Payments are processed by secure third-party payment processors. We do not store your full card number on our servers.
- Account information. If you create an account, we store your login email and order history.
- Automatic data. Like most websites, we collect standard technical data such as IP address, browser type, pages visited and referring URLs through cookies and similar technologies.
How we use your information
- To process and fulfill your orders, including shipping and order updates.
- To respond to support requests and fitment questions.
- To improve our site, catalog and customer experience.
- To send marketing emails if you have opted in. You can unsubscribe at any time using the link in any marketing email.
- To detect and prevent fraud and abuse.
Sharing of information
We do not sell your personal information. We share data only with service providers who help us run the store, such as payment processors, shipping carriers and email providers, and only to the extent needed to perform those services. We may also disclose information when required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some store features (such as the cart and checkout) may not function properly without them.
Data retention and security
We retain order records as needed for accounting, legal and warranty purposes. We use industry-standard safeguards, including SSL encryption, to protect data in transit.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you. To make a request, email info@propartspalace.com and we will respond within a reasonable timeframe.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Questions about this policy? Email us at info@propartspalace.com.